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Home About Us Services Publications Information Publications Research Publications Codes of Practice Policy Publications Good Practice Publications Annual Reports Casework Reports Newsletters Submissions Articles Information FAQs Events Research Equality Mainstreaming Unit Links Contact Us Translations Sitemap Gaeilge	Accessiblity for Customers with Disabilities in Community Pharmacies Foreword Accessibility for Customers with Disabilities in Community Pharmacies is a joint publication of the IPU and the Equality Authority. It forms part of a programme of work to support and stimulate quality and accessible services in the pharmacy sector for customers with disabilities. The practical advice contained in this publication has been a focus in the Pharmabilities continuing professional development training module delivered by the Irish Centre for Continuing Pharmaceutical Education and builds on previous guidance published in the booklet Community Pharmacies Serving People with Disabilities. This publication includes many accounts of good practice developed by community pharmacies around the country. These accounts reflect a shared commitment across the sector to equality, reasonable accommodation and now documentation for people with disabilities. The good practice is based on a shared understanding that equality is central to achieving quality customer service and that investment in accessibility is both good for customers with disabilities and good for business. We hope that the practical advice offered in this publication will assist new endeavours in the pharmacy sector to sustain and enhance quality and accessible services to customers with disabilities. We hope that local community pharmacies can thus provide leadership to local business in creating a more accessible local community environment for all people with disabilities. The Equality Authority and the IPU are grateful to Maureen Gilbert for her detailed and expert work on this publication and for her work in leading and implementing this joint project of the IPU and the Equality Authority with such significant success.	Search Tick the box to search just the current location and its sublocations Advanced Search

Accessiblity for Customers with Disabilities in Community Pharmacies

Foreword

Accessibility for Customers with Disabilities in Community Pharmacies is a joint publication of the IPU and the Equality Authority. It forms part of a programme of work to support and stimulate quality and accessible services in the pharmacy sector for customers with disabilities. The practical advice contained in this publication has been a focus in the Pharmabilities continuing professional development training module delivered by the Irish Centre for Continuing Pharmaceutical Education and builds on previous guidance published in the booklet Community Pharmacies Serving People with Disabilities.

This publication includes many accounts of good practice developed by community pharmacies around the country. These accounts reflect a shared commitment across the sector to equality, reasonable accommodation and now documentation for people with disabilities. The good practice is based on a shared understanding that equality is central to achieving quality customer service and that investment in accessibility is both good for customers with disabilities and good for business.

We hope that the practical advice offered in this publication will assist new endeavours in the pharmacy sector to sustain and enhance quality and accessible services to customers with disabilities. We hope that local community pharmacies can thus provide leadership to local business in creating a more accessible local community environment for all people with disabilities.

The Equality Authority and the IPU are grateful to Maureen Gilbert for her detailed and expert work on this publication and for her work in leading and implementing this joint project of the IPU and the Equality Authority with such significant success.